You have questions? We have answers!
Cookie Q & A

When does the cookie sale begin?
Initial order taking begins January 6 - January 31.
When can customers start purchasing cookies online?
Customers can purchase online cookies starting January 7 -
March 31.
How much will cookies be this year?
Cookies will still be $4/box! Gluten Free cookies will be $5/box.
What are the ways that customers can buy cookies?
This
year, customers have three different ways to purchase their favorite
treats. Girl Scouts will start taking orders starting in January,
hosting Booth Sales in March, and customers can purchase their cookies
online through a Girl Scout.
How can customers buy cookies online?
Using the abcsmartcookie platform, Girl Scouts will be able to
take in-person orders using their cell phones on the smartcookie app.
Girls will also be able to send a specialized e-card to their
customers, with a link to order cookies online. Customers will be able
to place their order, enter their credit card information safely and
have their order shipped directly to their house. An important note is
that this email link must come directly from the girl…if you forward
the email to a friend, the link will no longer work.
What are girls learning with the online cookie sale?
Today’s girls are technology whizzes, and they wanted a cookie
program that can teach them twenty-first-century skills in
twenty-first-century ways—skills they’ll need to have in order to be
leaders in today’s high-tech world.In addition to helping girls build
the 5 Skills of the traditional Girl Scout Cookie Program—goal
setting, decision making, money management, people skills and business
ethics—Digital Cookie will teach e-marketing, online commerce, website
usage, digital order taking and shipping—all vital activities for
modern business and modern life!In keeping with the spirit of learning
these skills, it is important to note that customers can only order
cookies from a Girl Scout, whether it’s in-person when they place
their order or visit a booth sale, or receive an email from a Girl
Scout inviting them to order online.
What kind of cookies can customers order? Is there a limit?
Customers can order their favorites in any quantity. There are no
minimum orders or limits.
How much is shipping?
Standard shipping is as follows:
1-12 packages is $11.50. Additional shipping fees apply to orders
over 12 packages. Standard shipping fees are just for the contiguous
48 states. AK & HI can ship for an additional $50.00 per order.
When can customers start purchasing cookies online?
Customers can purchase online cookies starting January 7 and
ending March 31.
How long will it take for a customer to receive their
cookies?
About a week! Once their order is placed,
customers will receive emails, keeping them updated on the order
process – one to say their order was received, a second to say their
order is being processed, and a third to say that their order has been shipped.
Who gets the funds?
Here is how the cookie crumbles: 75
cents from every box of cookies is retained by the troop and 7 cents
is retained by the Service Unit. The remainder of the money is sent to
the bakery to pay for the cookies and is retained by the council to
fund services provided to girls and leaders, such as program
activities, financial help for girls, subsidies for the cost of camp,
training resources and support for volunteers.
Do the cookies sold online count towards the number girls need to
earn the free session of camp?
YES! Girls who have already qualified for the Free
Camp Challenge must sell 350 packages of cookies during the
entire sale, all the way through March 31. This includes initial
orders as well as online orders. Cookie booth sales are not
included.
Note: At least 15 of the sales must be for cookie shares and any additional cookie shares will count toward the 350 total.
Can they be shipped to military addresses?
An additional
$5.00 per order applies to shipments made to APO/FPO boxes.