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Early renewal is now open!

Early-Renewal-MyGS1

You are more than a Girl Scout. You’re a G.I.R.L. (Go-getter, Innovator, Risk-taker, Leader)TM.

We believe there’s no such thing as too much. That there’s no excuse for making excuses. Our strength doesn’t come from how much we can lift but from how often we can lift ourselves back up. We are everyday optimists. Adventure seekers. Problem solvers. We are girls, troop leaders, mentors, advocates, parents, Girl Scouts. We are G.I.R.L.s and we will not stop. In fact, we’re just getting started.

Renew by April 27 and get this awesome Power of G.I.R.L. patch!

Early-Renewal-Patch

Here are some more great incentives!

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*Spaces are limited for the Celebrate Camp events and are first come, first served. You must renew to be eligible to register. Registration for Celebrate Camp starts April 1 ad closes when full or by June 13 (whichever happens first). Cost for Celebrate Camp is $15/girl, and $10/adults.

**Must be PAID renewals. Not applicable if paper forms are used or membership assistance is provided.

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Not yet a member? Join now.

 

How to renew: Step-by-Step instructions

Troop Leaders

As a Troop Leader, you can renew your girls through the online Member Community and using your troop finances.

  1. Click on MY GS in the upper right hand corner of the navigation bar of this web page.
  2. Select “Member Profile” from the drop down menu
  3. Log in, using your Member Profile password.
        Issues logging in?
    Email customercare@gsmaine.org or
        call  888-922-4763.
  4. Once you are in your profile, click on your troop tab. You will see a list of all girls and adults who have been previously registered in your troop.
  5. On the right hand side of your screen, you’ll want to select “NEXT YEAR” from the drop-down menu.
  6. You’ll see under the “Renewal Choice” heading the options to renew for those girls and adults who still need to renew for 2017. Simply select “Renew” for each of those girls and adults who will be renewing for the coming year.
  7. If you are trying to renew a girl who has been previously registered and you are getting an error message, please do not try to add her - call us for assistance to avoid creating a duplicate record.
  8. If you are unsure as to whether a girl is returning or not, please select "I'll decide later" instead of "Don't Renew." This way, if she chooses, she can still renew at a later date.
  9. You can also add a girl or adult to your troop! At the bottom of the screen where it says “ADD A NEW MEMBER TO TROOP,” simply select girl or adult and click GO!
  10. The screens will guide you through the remainder of the screens to complete your renewal for your troop.
Parents and Caregivers

You don't have to wait for your Troop Leader to renew your girl - you can do it!  Don't let her miss out.

  1. Click on MY GS in the upper right hand corner of the navigation bar of this web page.
  2. Select “Member Profile” from the drop down menu
  3. Log in, using your Member Profile password.
    Issues logging in?
    Email customercare@gsmaine.org or
        call  888-922-4763.
  4. Once you are logged in, you will see your Household Membership Screen, and a list of all your family members who have been previously registered.
  5. On the right hand side of your screen, you’ll want to select “NEXT YEAR” from the drop-down menu.
  6. You’ll see under the “Renewal Choice” heading the options to renew. Simply select “Renew” for each family member who is renewing for the coming year.
  7. If you are unsure as to whether a family member is returning or not, please select "I'll decide later" instead of "Don't Renew." This way, she/he can still renew at a later date.
  8. You can also register a new girl or adult member! At the bottom of the screen where it says “ADD A NEW MEMBER TO HOUSEHOLD,” simply select girl or adult and click GO!
  9. The screens will guide you through the remainder of the screens to complete your renewal for your household.
Trouble Logging In?

Q: Why isn’t my username working?
A: Your username is typically your email address. If you have more than one email address, try each. You can also use the “Forgot Your Password?” link to send a reset email to your email address. If you’re still having trouble, contact Customer Care.

Q: Why aren’t I getting the password reset emails?
A: The password reset emails come from gsusacustomercare@girlscouts.org, so please make sure it’s added to your safe senders list. If you requested the reset email before marking our email address as safe, check your spam folder. If you’re still not receiving the email, contact Customer Care to verify that your username/email address is correct.

Q: How do I reset my password when I no longer have access to the email address associated with my account?
A: Customer Care can easily change your username/email address without requiring you to recreate your account.

Q: Why can’t I see my family when I log in?
A: There are a couple reasons this could happen:

  • Another adult family member may be listed as the preferred contact on the account. That person must log in to renew. Contact Customer Care if you’d like to be listed as your household’s preferred contact.
  • You may have a second or duplicate account with a different email address. Try a different username. If that works, be sure to contact Customer Care to merge the two accounts into one.

Q: Why can’t I see my troop(s) when I log in?
A: There are several reasons this could happen:

  • Troops are listed on a separate tab from your family. If you have more than one troop, look for the pull-down menu to change between them.
  • Check your member profile to make sure you’re listed as a volunteer in the troop.
  • Not all troop volunteers can access the troop tab. Check with your council to see which volunteer roles they allow to access the tab.
  • If your background check has expired, you may lose access until it is up-to-date.


Thank you for renewing your 2018 membership and
welcome back to another awesome year in Girl Scouts!